Guest Survey // Salon Allure

First Name, Last Name

E-mail

Phone Number

How long have you been coming to Salon Allure?

First Time

1-2yrs

3-5yrs

5-9yrs

10+yrs

How did you hear about Salon Allure

Your Gender

Your age range

Who is your service provider

When was your appointment

When I arrived at Salon Allure I was greeted right away:

Yes

No

After I asked

Not At All

When I arrived at Salon Allure I was told how long it would be before my service provider would be with me:

Yes

No

After I asked

Not At All

My service provider was:

ON TIME

0-10 MINUTES BEHIND

15+ MINUTES BEHIND

MORE THAN 30 MINUTES BEHIND

I was offered a beverage/magazine?

Yes

No

N/A

Which services did you receive?

HAIRCUT

STYLING/UPDO

FOILING

COLOR

RELAXING SERVICE

PERMANANT WAVE

MANICURE

PEDICURE

NAIL ENHANCEMENTS

SKIN CARE TREATMENT

FACIAL WAXING

BODY WAXING

TANNING

OTHER

My service provider seemed knowledgeable and highly skilled

Suggested when I should return, and what services I would need at that time.

Yes

No

Showed me the products I would need to reproduce my look/maintain my color or texture service, explain how they are used?

My Service Provider and/or the Front Desk Staff told me about Salon Allure's…

Salon Website

Online Specials

Current Promotions/Specials

Upcoming Events

Referral Rewards Program

Level System

My Service provider offered homecare products

Yes

No

My Service provider gave me a ‘Welcome Package’ (if this was my first visit)

Yes

No

My Service provider offered me ‘Referral’ cards to pass on to friends, family, & co-workers.

Yes

No

I enjoyed the music during my visit?

Yes

No

No Prefrence

Based on your experience, would you recommend Salon Allure to a friend, co-worker, or relative?

Yes

No

Do you feel that adequate times was spent prior to beginning your service, consulting with you on your goals and desires?

Yes

No

N/A

If this was your first visit, or first time trying a new service, did your service provider/associate explain what steps/procedures would take place during your visit:

Yes

No

Upon Request

N/A

If this was your first visit, or first time trying a new service, did your service provider/associate explained what maintenance would be required to maintain my look:

Yes

No

Upon Request

N/A

My service provider/associate introduced themselves

Yes

No

N/A

My service provider/associate was dressed professionally, and looked like they were in the beauty business:

Yes

No

N/A