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(256) 536-1220821 Regal Drive, Huntsville, AL 35801

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Home
About Allure
Services
Products
Specials
- Loyalty Program
Career
- Online Application
Contact
- Directions
- E-mail Us
Blog

Prom Season!!

Salon Allure/
Blog/
Prom Season!!

Mother’s Day
Salon Allure recognized as a Top 200 Salon for 2014!!

Mar 25 2014

Prom Season!!

Prom Bookings are going fast! Call in today to schedule your special appointment!

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Customer Survey

First Name, Last Name

E-mail

Phone Number

How long have you been coming to Salon Allure?
First Time

1-2yrs

3-5yrs

5-9yrs

10+yrs

How did you hear about Salon Allure

Your Gender

Your age range

Who is your service provider

When was your appointment

When I arrived at Salon Allure I was greeted right away:
Yes

No

After I asked

Not At All

When I arrived at Salon Allure I was told how long it would be before my service provider would be with me:
Yes

No

After I asked

Not At All

My service provider was:
ON TIME

0-10 MINUTES BEHIND

15+ MINUTES BEHIND

MORE THAN 30 MINUTES BEHIND

I was offered a beverage/magazine?
Yes

No

N/A

Which services did you receive?
HAIRCUT

STYLING/UPDO

FOILING

COLOR

RELAXING SERVICE

PERMANANT WAVE

MANICURE

PEDICURE

NAIL ENHANCEMENTS

SKIN CARE TREATMENT

FACIAL WAXING

BODY WAXING

TANNING

OTHER

My service provider seemed knowledgeable and highly skilled

Suggested when I should return, and what services I would need at that time.
Yes

No

Showed me the products I would need to reproduce my look/maintain my color or texture service, explain how they are used?

My Service Provider and/or the Front Desk Staff told me about Salon Allure's…
Salon Website

Online Specials

Current Promotions/Specials

Upcoming Events

Referral Rewards Program

Level System

My Service provider offered homecare products
Yes

No

My Service provider gave me a ‘Welcome Package’ (if this was my first visit)
Yes

No

My Service provider offered me ‘Referral’ cards to pass on to friends, family, & co-workers.
Yes

No

I enjoyed the music during my visit?
Yes

No

No Prefrence

Based on your experience, would you recommend Salon Allure to a friend, co-worker, or relative?
Yes

No

Do you feel that adequate times was spent prior to beginning your service, consulting with you on your goals and desires?
Yes

No

N/A

If this was your first visit, or first time trying a new service, did your service provider/associate explain what steps/procedures would take place during your visit:
Yes

No

Upon Request

N/A

If this was your first visit, or first time trying a new service, did your service provider/associate explained what maintenance would be required to maintain my look:
Yes

No

Upon Request

N/A

My service provider/associate introduced themselves
Yes

No

N/A

My service provider/associate was dressed professionally, and looked like they were in the beauty business:
Yes

No

N/A

My service provider/associate exhibited a friendly and welcoming attitude:
Yes

No

N/A

Please rate cost of services. 1 is the most important and 5 is the least important

Please rate convenience of location. 1 is the most important and 5 is the least important

Please rate knowledgeable & skilled staff . 1 is the most important and 5 is the least important

Please rate range of services . 1 is the most important and 5 is the least important

Please rate quality of services. 1 is the most important and 5 is the least important

What could the front desk have done to make your experience better?

Do you have any other suggestions on how Salon Allure can improve its services to you?

Based on your most recent Salon experience, I am likely to Return to Salon Allure?
Yes

No

If not please explain why below.

Why, or why not?

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